Frequently Asked Questions
When you log in to your account, you can track real time process of your garment.
At this moment, we are exclusively available in Mumbai. However, we will soon meet you in Ahmedabad and Pune. Stay tuned for the update.
Absolutely! At Just Needle It, we understand that perfect fit is essential. If you need any alterations or modifications to your order, please contact our customer support, and we’ll assist you in getting the desired adjustments.
The time required to complete an order depends on various factors, including the complexity of the design and the current workload. Typically, it takes around 1-3 weeks for our designer tailors to complete the stitching process. We prioritize quality and craftsmanship to ensure you receive a garment of the highest standard.
Customer satisfaction is our top priority. If you’re not completely satisfied with your order, please contact our customer support within 7 days of receiving your garment. We’ll work with you to find a suitable solution.
For any further assistance or inquiries, you can reach our customer support team through email, phone, or live chat. Visit our website’s contact page for detailed contact information.