http://Mail to:support@justneedleit.comThis policy applies to the website https://justneedleit.com and to the business symbolized therein.

The https://justneedleit.com recognizes the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This applies to current and former visitors to our website and to our online customers. 

This Privacy Policy describes how Just Needle It Private Limited and its affiliates (collectively ” Just Needle It, we, our, us”) collect, use, share, protect or otherwise process your personal information through Just Needle It website https://justneedleit.com. Your personal information will primarily be stored and processed in India and may have data protection laws that are different from those that apply in the country in which you are located. By visiting this Platform, providing your information or availing any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use and the applicable service/product terms and conditions, and agree to be governed by the laws of India including but not limited to the laws applicable to data protection and privacy. If you do not agree please do not use or access our Platform.

WHAT INFORMATION DO WE COLLECT AND WHY?

When you purchase something from our Platform, as part of the buying and selling process, we collect personal information. When you browse our Platform, we also automatically receive your computer’s internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system.

We might collect:
• Contact information: We might collect your name, age, gender, date of birth, email address, mobile number, phone number, street, city, state, pin code, country/province, IP address. We may also request you to share your PAN (which is optional), GST numbers to check your eligibility for certain products, services or events including but not limited to credit and payment products.

 

• Information shared: We collect information shared at a public space on our website or on a third-party social media site belonging to https://justneedleit.comand the information collected from our all data sources are used to evaluate and better our products and services. 

• Other information: If you use our website, along with your IP address and the browser you’re using. We might look at which site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running. We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal processes. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting, or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.

• Purpose of collecting information: We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to assist sellers and business partners in handling and fulfilling orders; enhancing customer experience; to resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; conduct marketing research, analysis and surveys; and as otherwise described to you at the time of collection of information.

MARKETING AND PROMOTIONS

With your permission, we may send you emails/SMS /calls or through any other mode of communication with details about our store, new products, offers based on your previous orders or preferences and your interests and other updates. Moreover, updates and details via WhatsApp and SMS will be circulated to you to keep you posted about our new arrivals, in sale products, offers and schemes contests etc. 

We may occasionally ask you to complete surveys or participate in any contests conducted either by us or through a third- party market research agency. These surveys may ask you for personal information, contact information, gender, date of birth, demographic information (like pin code, age or income level) attributes such as your interests, household or lifestyle information, your purchasing behavior or history preference and other such information that you may choose to provide. The survey may involve collection of voice data or video recordings. Participation in these surveys are purely voluntary in nature. We use this data to tailor your experience at our Platform, providing you with content that we think you might be interested in and to display content according to your preferences.

 

If you receive an e-mail, a call from a person/association claiming to be from Just Needle It seeking sensitive personal information like debit/credit card PIN, net-banking or mobile banking password, we request you to never provide such information. We at Just Needle It or our affiliate logistics partner do not at any time contact you requesting such information. If you have already revealed such information, report it immediately to an appropriate law enforcement agency.

CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, book a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no as per your discretion.

You have an option to withdraw your consent that you have already provided by writing to us at the contact information provided below. Please mention “for withdrawal of consent” in the subject line of your communication. We will verify such requests before acting upon your request. Please note, however, that withdrawal of consent will not be retroactive and will be in accordance with the terms of this Privacy Policy, related Terms of Use and applicable laws. In the event you withdraw consent given to us under this Privacy Policy, such withdrawal may hamper your access to the Platform or restrict provision of our services to you for which we consider that information to be necessary.

COOKIE POLICY

A cookie is a small text file that we place on your computer or mobile device to enable various features of Just Needle It.  ‘Cookies’ are used to store user preferences and to track user trends, in order to enhance your interactive experience and sincerely improve our services. Your IP address is also used to help identify you and to gather broad demographic information like Counting the number of visits to the website by a single customer, session-id, duration of visit to the website etc. They contain details of your browsing history on that website and distinguish you from other users. Cookies send data back to the originating website on each subsequent visit or allow another website to recognise the cookie. Cookies are useful because they allow a website to recognise a user’s device and, for instance, remember your preferences and generally improve your online user experience.

You can change your cookie settings to “accept all” or to “reject” cookies in your browser settings. You can also manage these preferences at any time via the Cookie Policy.

Additionally, you may encounter “cookies” or other similar devices on certain pages of the Platform that are placed by third parties. We do not control the use of cookies by third parties. We use cookies from third-party partners such as Google Analytics for marketing and analytical purposes.

LINKS TO OTHER SITES

Our Platform links to other websites that may collect personal information about you. Just Needle It is not responsible for the privacy practices or the content of those linked websites.

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. If you provide us with your credit card/debit card information, the information is encrypted using secure socket layer technology (SSL) and stored with an AES-256 encryption system by us and our third-party payment getaway. 

Whenever you access your account information, we offer the use of a secure server. The transmission of information is not completely secure for reasons beyond our control. We adopt industry standard security measures and keep updating our systems from time to time to protect your personal information against any hacking or virus dissemination. However, by using the Platform, the users accept the security implications of data transmission over the internet and the World Wide Web which cannot always be guaranteed as completely secure, and therefore, there would always remain certain inherent risks regarding use of the Platform. Users are responsible for ensuring the protection of login and password records for their account.

THIRD PARTY POLICY

At times we may tie up with third parties, brand owners and/or other partners and put forward certain offers, events or special schemes. In such instances, your personal information may be shared with such third parties and/or may become available to them or be disclosed to them, in such cases these third parties have their set of privacy rules prevailing and applicable to all clients and we shall not be liable for the use or misuse of your information by such third parties if such case arises.

USE OF CHILDREN INFORMATION

Use of our Platform is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. We do not knowingly solicit or collect personal information from children under the age of 18 years. If you have shared any personal information of children under the age of 18 years, you represent that you have the authority to do so and permit us to use the information in accordance with this Privacy Policy.

UPDATING THE POLICY

We reserve the right to change, alter, modify, add, or delete any set of information from this privacy policy at any time as deem fit, therefore you are requested to review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

In the future if our store is acquired by or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you without hinderances.

FOR ANY QUESTIONS / GRIEVANCES, YOU MAY REACH OUT TO US AT:

If you would like to: access, correct, amend or delete any personal information we have about you or register a complaint, or simply would like to know more information please do contact our Privacy Compliance Officer Ms. Riya Waghela at support@justneedleit.com with Subject: Privacy Compliance matter.

We would be pleased to assist you.